The Wells Fargo Bank Fiasco Scam: Values, Values on the wall, Who Practices Who Recalls?
On the 8th of September, Richard Cordray, director of the Consumer Financial Protection Bureau announced that Wells Fargo would pay $185 million in fines for illegally creating unauthorized deposit and credit card accounts across the USA.
Wells Fargoa��s stock price dove, shaving 24 billion dollars from itsa�� investors. 5,300 employees were fired, but surprisingly very few senior executives. Not one senior executive has taken action that shows personal accountability yet. To date, there have been no senior-level resignations nor returned personal windfalls generated from the fraudulant activities. On the contrary, Carrie Tolstedt, the former head of the consumer banking division, the executive directly responsible for overseeing the retail banking sector of the company where the fake accounts were created, was rewarded for her act. Instead of being fired and denied from a bonus, in July, Tolstedt was allowed to retire holding roughly $96.6 million in various stock awards.
a�?Leaders are accountable. They share the credit and shoulder the blame. They give others the responsibility and opportunity for success.a�? ~ (statement from Wells Fargo Vision and Values document)
At the Banking Committee Hearing, Senator Elizabeth Warren questions Wells Fargoa��s CEO and Chairman of the Board, John G. Stumpf about accountability. He refused to share any opinion on any matters regarding personnel, senior leadership resignations or claw back.
This is not the first time in the history of business that greed overpowered values. A few years ago BP compromised on their stated first core value of safety, causing the largest, most harmful and costly oil spill in history bringing BP almost existential risk. The cost of not delivering on organizational values is massive. Today many organizations are teaching their values only from the wall rather than through their actions in a very inefficient manner.
John G. Stumpfa��s vision and values for Wells Fargo as included in their website states: a�?We believe in values lived, not phrases memorized. If we had to choose, wea��d rather have a team member who lives by our values than one who just memorizes them.a�?
The Wells Fargo Bank Fiasco Scam shows many of the companya��s vision and values were breached. It was not a few rotten apples but rather 5,300 employees who broke the code of ethics. These employees didna��t do it for a day or two. They did it daily over a period of a few years
These employees deserve to be fired because they committed criminal offences. They cheated. Regardless of core values all societies see stealing as a criminal act. However, when you are a low-wage employee whose livelihood depends on reaching an unrealistic sales target; your colleagues are all involved in a scam that clearly is making your bosses happy; you are being taken advantage of by your superiors in the organization. It seems that not only the leadership did not provide for efficient training and compliance, it is also avoiding taking responsibility.
On September 24th 2016, Former and present Wells Fargo employees filed $2.6 billion class action against the bank in Los Angeles County Superior Court. “The biggest victims of this scheme are a class of people that nobody else has talked about. The biggest victims of Wells Fargo’s scam is the class of victims that were fired because they did not meet these cross-sell quotas by engaging in the fraudulent scam that would line the CEO’s pockets,” the class says in its 26 pages lawsuit.
Senior executives of The Wells Fargo Bank Fiasco Scam might ask themselves, a�?What are we doing wrong in the hiring and on-boarding process? What training and compensation models encourage so many of our employees or colleagues to cheat on our behalf?
Wells Fargo did practice the value of doing whata��s right for the customer by faking their authorizations and charging them unknowingly. Did the leadership provide sufficient training for the values and code of ethics or supervisory effective compliance? How could they expect employees to follow the values while concurrently applying relentless pressure to acheive unrealistic sales targets?
From a leadership perspective, cross-selling and providing one-stop-shop services for the financial needs of your customers is a legitimate goal. Yet, there must be a balance between a�?greed goalsa�? that feed the stock value and practicing the value of whata��s right for the customer?
If you were a CEO, would fire two best-performing sales persons who contribute 60% of your companya��s profits? Is it true that it is a�?koshera�? to do anything for short term share value growth?
In 2002 an internal investigation in Ali Baba, found that these two sales persons were violating the values and paying off, Jack Ma, the funder and legandary CEO he had a painful decision to make. Not now when his company worth more than Wells Fargo bank, but at a time when this money was essential for Ali Babaa��s survival.
Jack Ma said: a�?If we fire them immediately, the company will not have profit. If we do not kick these two employees out, then what does this signify about us? It would imply that our words are empty. “So we finally decided to let these two employees go.”
Later on in an interview he said a�?We focus on the employees and the culture. Everybody is helping each other instead of just making moneya�?
Would Jack Ma had opted to pressure employees to meet cross sales quotas? Once he dismissed a sales trainer for teaching mal practices. He said: a�?The training instructor was speaking about how to sell hair combs to monks. After five minutes, I got extremely angry and expelled the instructor. I thought the instructor was a cheat. Monks do not need combs in the first place.a�?
In our work on Coach and Managing by Value across the globe with many of the best global organizations we continually see a crisis of a�?values in action.a�? There is a growing discrepancy between the stated values on the wall and values in action. The most common current employee training methods largely reinforce values using a push strategy which relies far to heavily on memorization and retention. Very few organizations actually practice what we and other like-minded value-driven consultants have been suggesting for the past 20 years (See: Dolan et al (2006) Managing by Values: A corporate guide to living, being alive and making a living in the 21st century (Palgrave MacMillan); or Dolan (2011): Coaching by Values. iUniverse).
There are many organizations fixated on the values their founders established years ago. Perhaps these need to be updated.
A common a�?olda�? value that we see in many companies is Team Work. Is that a value or a result? IDEO which is one of the most famous and successful design companies in the world chose to express Team Work instead as a�?We Collaborate.a�? These words have power. It is not a passive result but a dynamic action that inspires behavior that drives results.
Organizations spend billions of dollars on engagement surveys, profiling tools and tests, yet they seldom inquire about the personal values of their team members. As new generations grow into the workforce there is a need to help them connect with the core values of the organizations they serve and take ownership of them.
Millennials are looking not only for values; they want to have greater sense of purpose and meaning. Learning what their personal values are helpA�them to connect, to scan for similarities and to develop respect for diversity.
This check-list may help you align your culture and values with those of your employees:
- Do you practice a�?hire and firea�? for values. Do you put an emphasis on attitude and suitability for your culture and values?
- Do you tolerate deviation from your culture and values giving concessions and closing one eye when a top performer is needed for your short term results?
- Are your policies and processes aligned with your values? Do you create paradoxes by setting unrealistic targets?
- When was the last time that you conducted a value audit to identify the current gap between the values on your wall and values in practice?
- With new generations and disruptive technologies and business models, are your values still relevant? Do you need to refresh and update them?
- Are you at liberty to review and update your existing values? Are you willing to explore a change and solicit wide based feedback to uplift them or are you forced to live with the words on the wall?
- Do you provide tools to help teams in your organization understand the values of their team members?
- How do you teach your values? Do you emphasize only verbal memory retention or do you have procedures in place to ensure that values are actually living and values in action? Do you expect role modelling and sense of ownership?
- Do you involve many of your employees in your strategic sessions or do you work traditionally top down?
- Are the words on the wall are empowering, vigorous and calls to action?
Parting words about board of directors and audit conflict:
In the The Wells Fargo Bank Fiasco Scam, we realise nothing much will change unless we have a radical shift in mindset. We cana��t expect the cat to guard over the milk. There is an inherit conflict of interest in the current business model where public companies appoint their boards and appoint their auditors. These individuals then get paid by the company and they have a personal interest not to lose their position by going against the management of the company when sometimes they should.
In public companies, the role of the auditor is to protect the true owners of the company a�� the shareholders. Perhaps every stock exchange nominates the auditors. If the audit firms will be rotated every two years, the auditors will know that they will be audited too by a new firm, thus much more prudent. The public companies will pay a fixed fee to the stock exchange for auditing cost accordingly. The stock exchange will be able to get better price for volume using RFP system. When the auditors are working for the exchange to represent the public interest they will be more impartial, their duty and loyalty will be to their client and the audited companies will be transparent.
About the authors:
Avi Liran (Economist, MBA) is global leader on delivering delight, speaker and consultant to top companies on appreciative culture transformation. He is certified as a Coach by Value Expert. He is an angry social capitalist and humanitarian activist. He can be reached at: www.ha-p.com/contact
Dr. Simon Dolan is the Future of Work Chair at ESADE Business School and the creator of the Managing and Coaching by Values concept, methodology and tools. He can be reached at: firstname.lastname@example.org
17 Principles of Personal Achievement by Napoleon Hill
Lesson 1: Definiteness of Purpose
Definiteness of purpose is the starting point of all principles of personal achievement. Without a purpose and a plan, people drift aimlessly through life.
Lesson 2: Mastermind Alliance
The Mastermind principle consists of an alliance of two or more minds working in perfect harmony for the attainment of a common definite objective. Success does not come without the cooperation of others.
Lesson 3: Applied Faith
Faith is a state of mind through which your aims, desires, plans and purposes may be translated into their physical or financial equivalent.
Lesson 4: Going the Extra Mile
Going the extra mile is the action of rendering more and better service than that for which you are presently paid. When you go the extra mile, the Law of Compensation comes into play.
Lesson 5: Pleasing Personality
Personality is the sum total of onea��s mental, spiritual and physical traits and habits that distinguish one from all others. It is the factor that determines whether one is liked or disliked by others.
Lesson 6: Personal Initiative
Personal initiative is the power that inspires the completion of that which one begins. It is the power that starts all action. No person is free until he learns to do his own thinking and gains the courage to act on his own.
Lesson 7: Positive Mental Attitude
Positive mental attitude is the right mental attitude in all circumstances. Success attracts more success while failure attracts more failure. A strong mind is one of the Principles of Personal Achievement
Lesson 8: Enthusiasm
Enthusiasm is faith in action. It is the intense emotion known as burning desire. It comes from within, although it radiates outwardly in the expression of onea��s voice and countenance.
Lesson 9: Self-Discipline
Self-discipline begins with the mastery of thought. If you do not control your thoughts, you cannot control your needs. Self-discipline calls for a balancing of the emotions of your heart with the reasoning faculty of your head.
Lesson 10: Accurate Thinking
The power of thought is the most dangerous or the most beneficial power available to man, depending on how it is used. A good control of your thoughts is one of the Principles of Personal Achievement
Lesson 11: Controlled Attention
Controlled attention leads to mastery in any type of human endeavor, because it enables one to focus the powers of his mind upon the attainment of a definite objective and to keep it so directed at will.
Lesson 12: Teamwork
Teamwork is harmonious cooperation that is willing, voluntary and free. Whenever the spirit of teamwork is the dominating influence in business or industry, success is inevitable. Harmonious cooperation is a priceless asset that you can acquire in proportion to your giving.
Lesson 13: Adversity & Defeat
Individual success usually is in exact proportion of the scope of the defeat the individual has experienced and mastered. Many so-called failures represent only a temporary defeat that may prove to be a blessing in disguise.
Lesson 14: Creative Vision
Creative vision is developed by the free and fearless use of onea��s imagination. It is not a miraculous quality with which one is gifted or is not gifted at birth. Having a vision is one of the Principles of Personal Achievement
Lesson 15: Health
Sound health begins with a sound health consciousness, just as financial success begins with a prosperity consciousness.
Lesson 16: Budgeting Time & Money
Time and money are precious resources, and few people striving for success ever believe they possess either one in excess.
Lesson 17: Habits
Developing and establishing positive habits leads to peace of mind, health and financial security. You are where you are because of your established habits and thoughts and deeds
Get Published. Get Noticed
Recently, I came across an article entitled “Three Steps to A Winning Personal Brand”. This article resonates with me because writing and publishing your book is also very much about enhancing your personal brand in the market and we can adopt the same steps.
In the article, the three steps to creating a winning brand are summarised as 3 Es: Extract, Express and Exude. We can also adopt the 3 steps to writing and publishing a book as follows:
Extract Phase: The reasons to Get Published
In the Extract Phase, it is essentially about extracting your brand essence that you wish to portray and put in your book. Before you can do that, you need to think hard about who you are and what makes you unique. When you managed to unearth your unique promise of value, then you will be able to start conceptualising the book idea and creating the book content that will enhance the personal brand that you are building. In this phase, you should first identify and write down your purpose for publishing, your unique differentiation, competitive titles and also how you will reach out to your target readers.
The output from the Extract Phase would look something like a publishing proposal and of course your completed manuscript. With that in hand, you are ready to move to the Express Phase where you develop and execute the communication and marketing plan.
Express Phase. The reality to Get Published
The Express Phase is about identifying marketing channels and communication tools to reach your target reader effectively. A book is a powerful tool for you to stand out from competition because it helps you to build visibility and credibility. But this is only possible if the book reaches the hands of your target reader. A published book that sits in your storeroom collecting dust will never help to enhance your personal brand.
Having identified your target reader profile, you evaluate communication tools that can help you generate awareness for your book. Other than readers, your book needs to be in the hands of people who will be instrumental in expanding your success. You have to research, identify and prioritise both offline and online means that can help you maximise the impact. This could be through news coverage, books reviews, author interviews, expert articles, book blog etc. An effective marketing plan must complement an effective communications plan because the last thing you want is that interested readers could not obtain a copy of your book. The marketing plan will identify channels that you can make your book available and remember that bookstore is only one of the channels. It is not uncommon to come across authors who sell more copies of their book through their alternate channels than through bookstores. Other than just a physical book, you can also explore other means to express the book like audio book, e-book, etc. that can help you maximise the outreach from the same contents.
The output from the Express Phase is a comprehensive Book Communications and Marketing Plan that you can execute. You are then ready to move on to the third and final phase, Exude.
Exude Phase. The results of A�Get Published
In the Express Phase, you developed a strategy for making your book visible to those who need to know about you so that you can achieve your goals. In this final Exude Phase, it is really about living your brand. You will align everything that surrounds you with your branding. This environment includes your social and professional network
So whether you are giving a talk, conducting a workshop, granting an interview, networking or participating in social media, you should ensure that all activities are supporting your personal Brand and you leverage on your book as the branding tool.
To summarise, your book is an effective tool that can help you to enhance your personal branding. To maximise the reach and impact, you can adopt the 3-E process of Extract, Express and finally Exude to reinforce your unique promise of value through the book.
By Phoon Kok Hwa
About Author -A�Kok Hwa is a Publisher at Candid Creation Publishing. As a Publishing Coach, he has spent the last 13 years helping hundreds of authors to publish and market their books. He enjoys nurturing and extracting the potential book out of every aspiring author and helping them become game changers in their niche.
P.S. You can interact with 3 published authors on 12 Oct – “In Conversation with Authors”
Skincare for busy executives
Travelling, however exciting, can take a toll on our skin. This is especially true for executives who have a busy work schedule and travel frequently by air or road. Taking care of the skin while traveling is paramount as dull skin will make you appear tired and worn out for important business meetings.
Here are some tips to help you take care of your skin with minimal effort :
- Travel with light or no makeup – It is important for traveling executives to forgo the foundation base of your makeup during travel. Your foundation can make the skin dry and patchy. Skip the foundation, instead use a tinted moisturizer. We would suggest MED-LINEa�? Cell CC cream that provides SPF protection along with a natural, bright skin tone
- Keep yourself hydrated while traveling: Hydration is essential for supple skin. Air travel can make our skin parched. Drink a glass of water every hour while traveling. This will quickly replenish the moisture loss and keep your skin looking healthy. You can also apply hydration mist directly onto your face. MED-LINEa�?a��s Pure Soothing Mist supplies moisture to the skin and works towards regulating the skina��s pH balance.A�This is one of the keys toA�Skincare for busy executives.
- Research the climate before traveling: Another important aspect of taking good care of the skin while traveling is to be prepared for dramatic climate changes that can affect our skin. Research the weather conditions before you leave. Prepare your skin accordingly by exfoliating in case of hot and humid weather or applying a hydrating face mask for travel to dry and arid conditions. Exfoliating will open up the pore and prevent breakouts. Applying a facemask will provide a boost of moisture to the skin. We recommend trying MED-LINEa�?a��s Yacon-Hyaluronic Mask that is effective for skin calming and hydration
- Keep your T-zones oil free: Our T-zones tend to accumulate oil very quickly and this is especially true while traveling. To maintain oil-free T-zone, carry blotting paper to soak up excess oil every time you feel a build up. Avoid washing your face very often to prevent dry skin. This is one of the keys toA�Skincare for busy executives.
- Avoid products that are loaded with chemicals – During travel and in general, chemicals in our skin care products only aggravate skin sensitivity making it dull and lifeless. It is best to avoid products that have harsh chemicals like parabens, ethanol, artificial colours, mineral oils, Butylated Hydroxytoluene (BHT), Synthetic Fragrances and Sodium Lauryl Sulfate (SLS). Instead opt for products with natural ingredients that are suitable for sensitive skin. MED-LINEa�? products areA�free fromA�the 7 harmful toxins, are not tested on animals, are not genetically modified and animal by-product free. These products are suitable for all skin types, especially sensitive or inflamed skin.
- Dona��t forget Sun protection – Exposure to UV rays can damage your skin making it patchy and burnt. Sun protection is essential during travel especially if you are traveling by airplane. The UV rays are harsher at a higher altitude since the airplane is closer to the Sun and the windows do not have a UV blocking screen. Even while traveling by road, we are constantly exposed to the harmful UV rays. Choose a Sunscreen that is light and does not make your skin feel sticky. Reapply the sunscreen every few hours to stay protected. MED-LINEa�?a��s UV Defenser contains natural essential oils and is easily washable. It can be used in any weather and will keep the skin well moisturized.
Skincare for busy executives who traveled frequently-A�Contributed by Eunice Tan, Founder of M & O SkinCo, Image Flair Academy of Modern Etiquette and Etiquette Plus Academy
Why go Initial Public Offering (IPO)? Dr Patrick Liew, Managing Partner of GreenPro Capital Pte Ltd discussed salient points on why Small Medium Enterprises should consider Initial Public Offering (IPO) as a way of growth and exit strategy.
- What are the advantages of Initial Public Offering (IPO)?
Being a public-listed company will help to strengthen a company’s branding in the industry.The general public will perceive that the company is credible, stable, and has a good standing in the industry. These benefits will help to enhance commitment, confidence and loyalty of customers and suppliers.It can also help to develop more and better strategic alliances and business developments.
There is a positive degree of prestige in associating with a public-listed company for the founders, co-founders, and staff.The improvement of reputation and image can help to recruit and retain talentsA�to help the company as a part of the company or part of the external value chain.The company can use equity capital such as stock options to attract talents to join its team. Equity-based incentive schemes can help employees to take on a more active ownership, participation in, and support of the company’s profits, advantage and growth,
Access To Capital
As a public-listed company, the company will be better known and generally better regarded than a private company. This can lead to growth in the business and increase in market capitalization.If retained earnings and debt funding are inadequate to support growth, the company
can create and issue a type of currency in the form of its stock and use it to raise needed capital for the business. There are generally more possibilities to raise capital in an easier, better and faster way.Besides funds raised during the initial public offering (IPO), the company can tap on various methods to raise money from the public and other sources of capital. The capital raised can be used to pay off existing debts, fund capacity development, and fund further and deeper growth.
Prior to listing the company, it has to undergo rigorous corporate, legal and financial due diligences. Top management has to take a more comprehensive and thorough review, analysis, and improvement of the company.
It is not abnormal that the company will have to put in place better structures, systems and processes to strengthen its business model, crisis and risk management systems, internal and external reporting and controls, and ongoing improvements.
After listing publicly, the company is compelled to become more effective and efficient as it has to comply with high quality and standards of corporate governance.
When top management runs the company responsibly, effectively and with proper accountability, it helps to improve the business model, its operation and results.
Mergers and Acquisitions
The company will be in a better position to facilitate mergers and acquisitions to further its growth. The company can use stocks or cash or a combination of both currencies to acquire companies to expand its business.
Going public is a positive way to increase theA�value of the company and improving shareholders’ returns on investment.
As there is a public and better-regulated market for theA�trading of the stocks, it creates better liquidity for sales of the stocks at a minimal transactional cost.
2. What are some criteria for Initial Public Offering (IPO)?
Different securities exchange has a different set of criteria.
If you’re listing on Singapore Exchange, you can find out more information on its website.
For small and medium enterprises, they may wish to consider listing on a “Third Board.”
In recent times, many exchanges have rolled out another market, such as OTC QB/QX to cater to SMEs that requires a platform to list their company publicly for a lower cost, at a faster speed, and with less inconvenience.
3. How can Initial Public Offering (IPO) help the company to expand?
As a public-listed company, it can have a stronger branding, improved model and operation, better position to attract and retain better talents, moreA�platforms to raise more capital, and wire coverage and more connections to the market.
As a result, it can attract more and better customers and other stakeholders, improve market share, expand theA�range of products and other offerings, merge and acquire other companies, and be in a better position to expand regionally and globally.
4. When is a good time for Initial Public Offering (IPO)?
As a general rule of thumb, entrepreneurs should run their companies from day one as if it is a public-listed company. If they play the business game properly, they may find that they can generate more profits from leveraging on the capital market than from just owning, working in, and running the business.
The Timing for an IPO depends generally on readiness of the company, availability of adequate quantity and quality of investors, and market conditions.
5. Who are the stakeholders in Initial Public Offering (IPO)A�process?
To list successfully, entrepreneurs need the support of their key employees and a team of professional corporate advisors, lawyers, accountants, bankers, investment relations personnel, stock brokers, and business advisors and coaches.
6. Where else can we find more information on Initial Public Offering (IPO)?
You can google for information from credible sources. To have more targeted and relevant information, you can attend
- Conference Title: Growth Catalyst Asia 2016 a�� Scaling-Up & Exit Strategies for SMEs
- Target Audience: SME Owners & Key Management Teams
- Date:A�1-2 November 2016
Big Delivery from Big Data
Big Data is simply the collection, processing and analysis of huge data sets from traditional or digital means which deliver business intelligence for companies to enhance their services or create a new competitive advantage.
Raw data which provides at best basic information are generated at an alarming rate of multiplication since 2000. This is fuelled by the emergence of social media and the proliferation of mobile devices leading to mobile computing.
The crucial challenge for long-term survival and relevance for every business is to convert information to insight, and finally to intelligence as quickly and efficiently as possible.
Five Attributes of Big Data
In order to explain Big Data to many companies, we need to study its attributes and how it affects the future relationship of business and its information collected, analyzed and processed.
- If we take all the information generated by human beings since the beginning of time till 2008, the same amount of data is being generated every minute right now. This results in most data setA�becoming too large to store and analyze using traditional database technology.
- The speed of data generation forces some companies to analyze data on the fly without storing into any system. Data that enters the system become input to other bigger and more complex data analysis.
- Collecting and analyzing Big Data is futile unless we can generate massive value in converting information to intelligence. It is not about the speed or volume of the input or processing, it is about the size of value of the data output.
- The diversity and credibility of data may cause companies to have less control of the reliability of content. Data technology now enables information to be mined meaningfully even if there are typo-errors or colloquial speeches.
- In the past we are geared to analyze structured data like relational databases and financial data. Now, 80% of the data we generate are non-structured like text, images, videos, or voice. With the emergence of social media, most of these unstructured data are messages, conversation and other media recordings.
Leverage the 4 Layers of Big Data
- Data Source Layer. Every input to a system can become a source layer for Big Data. It can be as simple as emails and audit trails to as complex as customer service interaction like calls, frequency, duration, locations, etc. The key questions for any business to ask are if new sources of monitoring are needed, or what else do they wish to find out from the existing layer source. The more relationships and co-relationships you see from the data trends, the more important selection of source layers is.
- Data Storage Layer. This is where your Big Data will reside after it is compiled from your diverse sources. As the volume of data generated and stored by companies start to escalate, complex but accessible systems and toolsa�� such as Apache Hadoop DFS (distributed file system), and Google File System a�� have already been developed to help with this task.
- Data Processing/Analysis Layer. When you want to utilize the data you have stored to filter out something useful, you will need processing and analysis capabilities. A common method is to use a MapReduce tool. Essentially, the tool is used to select the elements of the data that you want to analyze, and put it into a format from which insights can be shown.
- Data Out Layer. This is where the insights gleaned through the analysis are submitted to the corporate users who will see new connections and leverage from them. Clear and concise communication (particularly if your decision makers do not have a background in statistics) is essential, and this output can take the form of reports, charts, figures and key recommendations.
Six Key Skills of Future Specialist of Big Data
To harness the power of Big Data for the future, we will require the new skills of the future. Executives at different levels need to sharpen the following skills in order to stay relevant and competitive.
- Analytical Skills. The ability to determine what data to collect and how to point out new relationships between different data sets. It is about identifying patterns and links to create connection between data.
- Creativity Skills. The ability to generate new ways of collecting, analysis and interpreting data from current data system performance. It is the art of seeing the analytic behind the analytics.
- Mathematics and Statistics. The ability to simply crunch traditional numbers will not be sufficient for Big Data. One needs to be able to create forecast and perform scenario planning models. It will also include company, competitors’ and industry practices.
- Information Technology Skills. The age of programming may return because of Big Data. New and smarter algorithms will have to be written from systems like Hadoop, Python, Pig to deliver more robust business applications.
- Business Acumen. In the past, it is sufficient to possess the ability to identify business opportunities. Now we need to be able to identify future business and information needs and objectives to constantly create opportunities for the company.
- Communication Skill. The ability to deliver clarity from complexity in different communication modes (presentation, white paper, social media conversation) is key to providing relevant insights to different stakeholders for call-to-action.
In conclusion, Big Data will be a big opportunity for companies who understand its value and application. Just like an army needs intelligence about its enemies to win the war, companies need business intelligence to defeat the speed of business irrelevance to survive.
Walk The Talk 247 gathers the best quotes to live by from 12 bloggers from Malaysia and Singapore. They share about how they live and breathe their favourite quotes in their daily life.
It is one thing for many people especially writers and bloggers to have their favourite quote of their life. It is another for them to walk the talk from those quotes. Most believe it is important for influencers to walk the talk to elevate above fame and popularity to project authenticity.
Walk the talk; which is a short form of “Talk The Talk and Walk the Walk” generally means:
- Backup or prove what’s said with action.
- Represent words with action.
- Practice what we preached.
Grace Tan (@thegracetan)
- Walk The Talk:
Tiffany Yong (@tiffanyyongwt)
- Walk The Talk:
- ThereA�willA�beA�manyA�momentsA�inA�lifeA�whenA�I’mA�atA�aA�crossroad.A�VoicesA�aroundA�meA�willA�be questioning the choices IA�made.A�ButA�IA�haveA�toA�comeA�toA�realizeA�thatA�IA�don’tA�wishA�toA�spendA�theA�restA�ofA�myA�lifeA�wishingA�IA�haveA�doneA�certainA�things,A�orA�regretA�theA�thingsA�IA�didn’tA�doA�whenA�IA�hadA�theA�chance.
NgA�Sock Peng (@sockpeng)
- Quote: c�Y??�???a?�a???��e??i??a??a???�?e�????a?�?��cs�e?Z?�?a��
- WalkA�the Talk:A�?��?��a?�a?�a??e?�e??a?�??�a?????a??a?�a??i??a?�??�aZ�e??a?????a?�a��a?�,a??a????�i??A�c�Y??�e�?c��?�Ya?�a?�c??a?�
Elaine Heng (@mselaineheng)
- Walk The Talk:
- IA�startedA�ElaineA�HengA�ImageA�ConsultancyA�10A�yearsA�ago,A�givingA�upA�aA�cushyA�jobA�thatA�paidA�reasonablyA�wellA�inA�anA�AmericanA�MNC.A� ItA�wasA�challengingA�atA�firstA�withoutA�anyA�clienteleA�baseA�butA�dueA�toA�consistentA�handwork,A�IA�wasA�ableA�toA�buildA�theA�companyA�upA�toA�aA�pointA�thatA�IA�didn’tA�lookA�backA�atA�myA�decision.
- TwoA�years ago,A�IA�startedA�workingA�onA�unFranchiseA�andA�today,A�theA�ongoingA�incomeA�paysA�forA�myA�currentA�dwelling’sA�monthlyA�bankA�instalments.A� IfA�IA�didn’tA�takeA�theA�challengeA�toA�startA�myA�ownA�businesses,A�todayA�IA�wouldA�stillA�beA�aA�salariedA�employee,A�spendingA�timeA�workingA�toA�makeA�othersA�rich.
Christine Ng (@chrispytine)
- Walk The Talk:
Yuki Ng (@iamyuking)
- Quote:A�a?sa??e�?a��i??c�Y??�a��a?sa�za?�c��a?�??�a??cs�a�� (DoA�myA�bestA�andA�theA�lifeA�willA�returnA�meA�forA�theA�best)
- WalkA�the Talk:A�
- ???a????�a��??�e????�a?Sc��cs�e��c�?i??e??e?�e��e?Ya?�a?�a?�a?�e??a��i??a��a��e�?a�?e?�e�?a??e?�a?�a�?a�� (EveryA�wordA�IA�speakA�IA�writeA�IA�publishedA�fromA�myA�pointA�ofA�viewA�asA�MediaA�itA�neededA�withA�responsibility,A�andA�myA�conscienceA�comesA�first.)
Kendrick Ng (@kenkylife88)
- Walk The Talk:
Celestia Faith Chong (@msbabelovebebes)
- WalkA�the Talk:
Gem Yen (@dewgem)
- Walk The Talk:
- ThereA�areA�justA�tooA�manyA�thingsA�waitingA�toA�beA�exploredA�andA�experienced.A�Whenever anA�opportunityA�comes,A�IA�willA�seizeA�theA�chanceA�toA�experienceA�andA�learnA�regardlessA�ofA�whetherA�it’sA�aA�goodA�orA�badA�decisionA�made.A�SometimesA�theA�resultA�ofA�myA�decisionA�madeA�meA�aA�betterA�personA�thanA�IA�wasA�aA�dayA�ago,A�orA�mayA�bringA�meA�downA�toA�theA�pits.A�thisA�isA�howA�iA�learntA�aboutA�life,A�toA�gainA�experiencesA�aboutA�howA�weA�canA�orA�shouldA�live,A�andA�howA�weA�canA�benefitA�theA�others.
- Every day, I have beenA�lookingA�forA�opportunitiesA�toA�learn,A�especiallyA�sinceA�kickstartingA�myA�veryA�ownA�businessA�aboutA�aA�yearA�ago.A�ItA�helpsA�myselfA�andA�evenA�myA�businessA�toA�growA�exponentially.A�IdeasA�thatA�areA�formedA�mustA�beA�triedA�outA�inA�orderA�toA�knowA�theA�resultsA�orA�theA�consequences,A�thenA�onlyA�weA�willA�knowA�whetherA�itA�works,A�right?A�NeverA�tryA� neverA�know!
Caroline May (@carolinemayling)
- Quote: LiveA�lifeA�toA�yourA�fullestA�potential.
- Walk The Talk:
Marc Soon – (@marcsjy)
- Walk The Talk:A�
Walter Lim (@coolinsights)
- Walk The Talk:
- BeyondA�treatingA�othersA�withA�respectA�andA�dignity,A�theA�GoldenA�RuleA�hasA�alsoA�influencedA�howA�IA�giveA�toA�others.A�WhenA�IA�contributeA�myA�knowledge,A�expertiseA�orA�ideasA�(whichA�IA�doA�onA�myA�websiteA�coolerinsights.com),A�myA�hopeA�isA�forA�othersA�toA�alsoA�doA�likewise.A�Hopefully,A�thisA�wouldA�createA�aA�virtuousA�circleA�characterisedA�byA�greaterA�generosity, strongA�co-operationA�andA�friendshipA�inA�theA�businessA�environment.